3 Step Easy Pet Stair Large Charcoal

Enjoy free delivery on this online exclusive product, but please note that online exclusive items, like this one, cannot be picked up in-store

Estimated Delivery Times:

• Sydney, Melbourne, Brisbane - Metro Areas: 2 - 3 Business Days
• QLD, NSW, VIC - Outer Metro Areas: 3 – 8 Business Days
• NT, SA, TAS, WA, ACT & Regional Areas: 5 - 15 Business Days 

Please note that the delivery times listed are estimates and not guaranteed. Delays may occur during holidays, peak periods, or due to severe weather. We will do our best to ensure your products arrive as quickly as possible

Delivery Conditions:

• Due to the size of our products, we do not deliver to PO Box addresses.
• Deliveries are processed with Authority to Leave. Please provide specific instructions for a safe place to leave your order or an alternative delivery address if there isn’t one, as drivers may not be able to call ahead.

Change of Mind / Damaged Goods Policy:

• All returned products must be unused, unassembled, and in their original condition, including all packaging.
• If you wish to return your purchase, contact us within 30 days to arrange a return and refund (minus a 25% fee for shipping and handling, covering delivery and pickup costs).
• Once return approval is granted, we will send a return label and courier instructions. After receiving and confirming the item's condition, a refund will be processed to your original payment method within 2-3 business days.
• For items damaged in transit, please reach out to our customer service team immediately for resolution.

Disclaimer: While we strive to provide accurate and current product images and information, the images and descriptions of this product may differ from the actual product supplied.