Iris Armchair

Enjoy free delivery on this online-exclusive product. Please note, this item is not available for in-store pickup. Read more here: Delivery & Returns Policy

Estimated timeframes (from date of dispatch)

• Sydney, Melbourne, Brisbane — Metro: 2–3 business days
• QLD, NSW, VIC — Outer Metro: 3–8 business days
• NT, SA, TAS, WA, ACT & Regional: 5–15 business days

Delivery conditions

• We cannot deliver to PO Boxes due to product size.
• Deliveries are processed with Authority to Leave (ATL). Please provide a safe-place instruction or an alternative address if none is available; drivers may not be able to call ahead.
• Timeframes are guidelines only and not guaranteed. Delays may occur during holidays, peak periods, or due to extreme weather.

Change of mind / Damaged goods policy

• Returned products must be unused, unassembled, and in original condition with all packaging. For sanitary reasons, mattresses and bedding cannot be returned for change of mind.
• If you wish to return your purchase, contact us within 30 days to arrange a return and refund, minus shipping & handling fees (delivery and pickup costs). A 15% restocking fee applies.
• Once return approval is granted, we’ll send a return label and courier instructions. After the item is received and its condition confirmed, refunds are processed to your original payment method within 2–3 business days.
• For items damaged in transit or faulty, please contact our customer service team immediately for resolution.